Frameworx Overview

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Foundation

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AI in Telecoms Overview

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Frameworx Overview

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20 Nov 2019

Establish your Frameworx foundation—understand the go-to standard for reducing cost, risk and time-to-market

Take a high level 360 degree tour of Frameworx, including the Business Process (eTOM), Information (SID), Application (TAM), and Integration Frameworks and associated topics. Get started on your path to understanding Frameworx and how it can be used for transformation and success in the digital economy.

The course:

is an essential first step in your training journey, providing the grounding you will need to go deeper into studying any of the frameworks or other training topics on offer
explains what the frameworks are, what they can do individually and together, and through case-studies demonstrates the value that other organizations have realized by using Frameworx
is new, improved and streamlined, presented in an easy to follow video format, with interactive quizzes to test your learning as you go along

Course Objectives

To explain why you should be using the suite of standards already adopted by 90% of the world’s largest service providers
To provide you with an understanding of how Frameworx can enable your business to operate more efficiently and be more agile
To prepare you for more in-depth training courses
To begin the path to TM Forum Career Certification (members only)

Who should attend?

Anyone who will be taking further TM Forum training
Anyone involved in selecting, supporting or managing a support architecture
Anyone tasked with ensuring a support architecture delivers value to the business
Sales and marketing staff – to understand the benefits Frameworx can bring to your products
Managers who want to understand Frameworx principles to incorporate into transformation projects
Staff involved in procurement requests or responses for Frameworx compliant software

What will you learn?

Module 1 – Frameworx Introduction.
Module 2 to 5: Understand basic concepts of the Business Process Framework (eTOM), Information Framework (SID) Application Framework (TAM), Integration Framework and APIs.
Module 6: Metrics. Use the Performance Indicators (Metrics) developed by TM Forum to measure and monitor how well your support architecture is actually supporting the business.
Module 7: Mappings between the Frameworks
Module 8: TM Forum Strategic Projects

Career Certification

(TM Forum members only)

Frameworx Overview Career Certification